According to the Wall Street Journal, Johnson & Johnson has recalled approximately 574,000 bottles of over-the-counter infant’s grape-flavored Tylenol—the entire U.S. supply—due to a flaw in the design of the bottle.
Consumers complained of trouble using the SimpleMeasure™ dosing system that included a syringe. To measure the proper dose, parents were instructed to insert the syringe into the flow restrictor, which is found at the top of the bottle. The flow restrictor was also intended as protective cover to keep fluid from spilling if tipped.
In some cases, parents dislodged the flow restrictor and pushed it into the bottle when inserting the syringe. The company said that parents should not use the Tylenol if that happens.
While no injuries have been reported, J&J has reported that the medicine is safe and recalled the product due to a small number of consumer complaints. The Huffington Post reports that 17 parents or caregivers called and complained about the bottle defect.
Chief Executive William Weldon said that the company issued the voluntary recall “to preserve and reinforce our commitment to patients and customers.” In spring 2011, Weldon told reporters they were simplifying the product to “help a mom, dad or caregiver ensure the correct dosing.” So, in November 2011, hoping to win back parent’s confidence, J&J introduced the new dosing system.
According to Johnson & Johnson, there is no risk of injury from using the pain and fever reducer, as long as the flow restrictor remains in place. On their company website, the company explained how parents and caregivers should use the dosing system.
Children’s Tylenol, intended for children older than two, is not affected by the recall and is still available.
Johnson & Johnson’s Recall Woes
Infant’s Tylenol was taken off the shelves in 2009 and was just put back on the shelves in November of 2011. It is just one of a few recalled consumer products that J&J has returned back to the market.
J&J has recalled a total of 25 products since 2009. That amounts to millions of bottles of products like Zyrtec, Motrin and Tylenol. People have complained about bad odors coming from products, metal pieces found in the fluid and wrong levels of active ingredients. J&J has lost over $1 billion in sales and even shut down a factory.
If you would like a refund for the product, you can visit www.tylenol.com or contact the company by calling at 1-888-222-6036 during business hours. And if you have any medical questions or concerns, you can visit www.tylenol.com for additional information or visit your doctor.
Injured by a Defective Product?
If you or a loved one have suffered injuries from a defective product and believe that your injuries could have been prevented if someone had not been careless or irresponsible, you may qualify to seek and recover compensation for your injuries and loss. To speak with a child product recall lawyer, contact the Killino Firm P.C. today.